September 7, 2008

Does Delta Dental offer individual plans?

No. Delta Dental offers only employer-sponsored plans to groups of 2 or more.

Does Delta Dental offer a toll-free number if I have questions?

Delta Dental's nationwide toll free number is 800-236-3712.

How do I confirm that my dentist belongs to one of the three Delta Dental networks (Delta Dental Premier, Delta Dental PPO, or DeltaCare)?

Information about your dentist's membership with Delta Dental can be found in our online Dentist Search or by calling Delta's toll-free number, 800-236-3713. A call to your dentist can confirm his or her participation in any of these networks.

Does Delta Dental require claim forms? Where should claim forms be sent?

Most dental offices (and all Delta network dentists' offices) have standardized forms. Otherwise, no special claim forms are needed. All claim processing is done right here in Wisconsin. Claims are to be sent directly to:

Delta Dental of Wisconsin
PO Box 828
Stevens Point, WI 54481-0828

How will I know when my claim is processed? Who can I call if I have a question about it?

You will receive an Explanation of Benefits that describes the services your dentist submitted and the benefits that your plan provided. Call our toll free number, 800-236-3712, if you have a question about a claim.